Privacy Policy
Last updated: April 13, 2026
This Privacy Policy describes how Pivot Career collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website or use our services, we gather certain information to enhance your experience and provide tailored career coaching and life coaching support.
Information We Collect
We collect various types of information to provide our services effectively. This includes personal information you provide directly, such as your name, email address, phone number, and professional background when you register for our programs or request a consultation. We also collect information about your career goals, skills, and experience through our skills assessment tools and intake forms.
Additionally, we gather usage data automatically through cookies and similar technologies. This includes your IP address, browser type, pages visited, time spent on our site, and referral sources. This information helps us understand how you interact with our website and improves our service delivery across our locations in Central and Kowloon.
How We Use Your Information
We use your personal information to deliver our career transition programs, personal branding workshops, and life coaching services. Your data enables us to provide customized skills assessments and professional reinvention guidance tailored to your specific needs. We also use this information to communicate with you about your coaching progress, send updates about relevant programs, and provide customer support.
We may use aggregated and anonymized data for analytics purposes to improve our website functionality and service quality. Your information helps us understand coaching outcomes and refine our educational offerings. We never sell your personal information to third parties.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may also request to restrict how we use your data or request a copy of your information in a portable format. To exercise these rights, simply contact us with your request. We will respond within thirty days of receipt.
You can opt out of marketing communications by clicking the unsubscribe link in our emails. You may also disable cookies in your browser settings, though this may affect your ability to use certain features of our website. We respect your choices and will honor any privacy preferences you express.
Cookies and Tracking
We use cookies to enhance your browsing experience and gather analytics about website usage. These cookies allow us to remember your preferences, maintain your session, and understand which pages are most helpful to our visitors. We use both session-based and persistent cookies for these purposes.
Third-party analytics services may also place cookies on your device to help us measure website performance and user behavior. You can control cookie settings through your browser preferences or contact us for more information about the specific cookies we use.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on protected servers with encryption protocols in place. However, no transmission method over the internet is completely secure, and we cannot guarantee absolute security.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We will notify you of any material changes by posting the updated policy on our website with a new “last updated” date. Your continued use of our website following such updates constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]
Phone: +852 2847 5623
Address: 12 Des Voeux Road Central, Central, Hong Kong Island, Hong Kong