Terms of Service

Last updated: April 13, 2026

These Terms of Service govern your use of Pivot Career and its services. By accessing and using our website, you agree to be bound by these terms. We provide educational resources, coaching services, and professional development programs designed to support your career transition and personal growth in Hong Kong. Please read these terms carefully before proceeding.

Acceptance of Terms

By accessing our website and services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of our website immediately. We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates. If you have questions about our terms, we are available to discuss them further with you.

User Obligations and Responsibilities

As a user of our platform, you agree to use our services in a lawful and ethical manner. You are responsible for maintaining the confidentiality of any account information and passwords you may create. You agree not to engage in any conduct that could damage, disable, or impair our website or services. This includes but is not limited to attempting to gain unauthorized access, distributing malware, or engaging in any form of harassment. You must be at least 18 years of age to use our services. You are solely responsible for all activities conducted through your account. We are not liable for any unauthorized use of your account. You agree to provide accurate and complete information when requested.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of our organization or our content suppliers and is protected by international copyright laws. You are granted a limited, non-exclusive license to view and print materials for personal, non-commercial use only. You may not reproduce, distribute, transmit, or modify any content without our express written permission. This includes all educational materials, coaching frameworks, assessments, and proprietary methodologies. You agree not to remove or alter any proprietary notices, labels, or marks on our materials. Any unauthorized use of our intellectual property may result in legal action. We actively protect our content and reserve all rights not explicitly granted to you.

Limitation of Liability

Our website and services are provided on an “as is” basis without warranties of any kind. We make no representations or warranties regarding the accuracy, completeness, or reliability of our content or services. We are not responsible for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services. This limitation applies even if we have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with our services is to discontinue use. We do not guarantee specific career outcomes or results from our coaching services. Your use of our services is at your own risk. We encourage you to make informed decisions based on comprehensive research and professional advice.

Termination of Services

We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause, and without notice or liability. Grounds for termination include but are not limited to violation of these terms, unlawful conduct, or misuse of our services. Upon termination, all rights granted to you will immediately cease. You remain responsible for any fees or charges incurred prior to termination. We may also terminate services if we cease operations or determine that continued service provision is not feasible. In the event of termination, we will make reasonable efforts to provide notice. You may request termination of your account at any time by contacting us through our website.